SUPPORT

HOW THE GAME WORKS

Pick your lane: Hip-Hop, R&B, TV or Movies. Every round is ten questions, twenty seconds each. Every correct answer pays 200 points, and answering fast pays more on top. A miss takes 50 points back.

Every lane climbs a ladder of records: Basic, Gold, Platinum, Multi-Platinum, then Diamond. Clear three rounds to earn the next record. The highest record you hold shows on the leaderboard next to your name, and the leaderboard resets every Monday.

WHAT ARE MICS?

Miss a question, miss a mic. You start with five, and they are the same five in every lane. There are no free mics: no videos and no refills. When you are out, grab a mic pack in the Store, or go unlimited with the All Access Pass.

SUPERFAN PACKS

Superfan packs are exclusive trivia packs you can buy in the Store. Stack 100,000 points and you unlock any trivia pack on the house. The All Access Pass includes every Superfan pack.

THE ARCADE

Word games and puzzles. Every arcade game is one mic a play, $2.99 for unlimited plays of that game, or all of them with the All Access Pass. A wrong answer inside an arcade game never costs a mic.

THE ALL ACCESS PASS

One subscription unlocks unlimited mics, no ads, every Superfan pack and unlimited arcade play. Manage or cancel any time in your device's subscription settings.

RESTORING A PURCHASE

Open the Store inside the app and tap "Restore Purchases." Your Pass and packs travel with your Apple ID (iPhone) or Google account (Android).

A PURCHASE FAILED OR THE APP CRASHED

Close and reopen the app and make sure you're on the latest version. If a charge went through but you didn't get your item, tap "Restore Purchases," then email us the details and we'll sort it out.

DELETING YOUR ACCOUNT

Here are the steps.

ANYTHING ELSE

ken@theurbanrewind.com