SPORTS APP SUPPORT

Help for The Urban Rewind: Sports. Need a hand? Email ken@theurbanrewind.com and we'll get back to you fast. Tell us your device and what happened.

HOW THE GAME WORKS

Pick your arena: Football, Basketball, Boxing or Wrestling. Every round is ten questions with a twenty second clock. Clear rounds to climb the rings in each arena: Rookie, Pro, All-Star, MVP, then Hall of Fame. Your highest ring shows on the leaderboard next to your name.

WHAT ARE TIMEOUTS?

You start with five timeouts. A missed question costs a timeout. When you are out, grab a timeout pack in the Store, or go unlimited with the Season Pass.

THE SEASON PASS

Unlimited timeouts, every Legend Pack, all six Locker Room games, double points on Football Picks, and no ads. It is $4.99 a month after a 3-day free trial, or $39.99 a year. Cancel any time in your device's subscription settings.

LEGEND PACKS

Legend Packs are trivia packs built around one legend or one famous team. Buy them one at a time in the Store, or get every one with the Season Pass.

THE LOCKER ROOM

Six quick games: The Draft Board, Final Score, Who Wore It, The Lineup, Stat or Cap and The Scramble. Unlock a game in the Store for unlimited play, or play all six with the Season Pass.

FOOTBALL PICKS

Pick the winners of this week's games. Each pick locks at kickoff. Mark one game as your Lock of the Week and it pays double. Picks pay points only.

FRIEND POOLS

Start one pool free and join as many as you like with a six-character code. Share the code with your friends and compete on the week and the season. With the Season Pass you can start as many pools as you want and see everyone's picks at kickoff. Pools use points only - no money changes hands in the app.

SPORTS IQ

Every player starts at a Sports IQ of 100, overall and in each sport. It goes up and down with your answers, so keep playing to build it.

RESTORING A PURCHASE

Open the Store inside the app and tap "Restore Purchases." Your Season Pass and packs travel with your Apple ID.

A PURCHASE FAILED OR THE APP CRASHED

Close and reopen the app and make sure you're on the latest version. If a charge went through but you didn't get your item, tap "Restore Purchases," then email us the details and we'll sort it out.

DELETING YOUR ACCOUNT

Here are the steps.

PRIVACY

See our Privacy Policy, which covers The Urban Rewind: Sports.

ANYTHING ELSE

ken@theurbanrewind.com

PLAYING THE TRIVIA APP?

See Trivia App Support.

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